It is always best and most efficient to call your pharmacist first for any refill requests of current medications. Be sure to provide the pharmacy with your prescription number located on the container. Even if you have no refills left, always encourage your pharmacist to send us a request for a refill. It really is the most efficient method of refilling prescriptions.
Your pharmacist will contact our office if the refill requires provider’s approval. You should request a refill at least 3 days before the medication runs out for a local pharmacy, and at least 14 days for a mail-order pharmacy. Please allow our office 2 business days for our staff to respond to refill requests. Routine prescriptions and controlled substances such as pain medications will not be filled after office hours or on weekends or holidays.
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